Meet John
John Cook has a long history of helping take care of people. He's got a background in hospitality and has two bachelor degrees from Missouri State University. Growing up in the Midwest town of Lebanon, Missouri, John developed work ethic from his Mom. He cites her as one of his main motivators and where he learned what it takes to work hard. Away from work, John is a certified personal trainer and a bodybuilder. He enjoys working out and staying active. He's an avid sports fan and likes to be competitive both inside and outside of work.
Reviews
See what 62 customers have said about John.
Page 6 of 7 reviews. Return to page 1 »
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John was wonderful to work with, he made everything easy to understand and replied to all of my questions in a very quick manner. It was great to work with John and I would recommend him to anyone searching to buy a home.
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He was always available and quick with responses.
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Initially, John was helpful and responsive to my calls. He then passed me off on to another associate Chris Hsu, who was difficult to work with. He would not answer simple yes or no questions via email or voice mail, instead having to waste time talking in person. He was the one who had me chasing down a trust document from a lawyer that was unnecessary. Was this his first time doing a loan? John took over again at the end, but in the final two days, he would say he would call me right back with answers about the underwriting status, and then not respond. I\'m not sure if there was really a question about my loan or the underwriting staffing was inadequate. Either way, the experience was not satisfactory.